Effective as of Oct 1, 2022, rtZen Inc., and its subsidiaries, (collectively, “rtZen” or “we” or “us” or “our”) have updated our rtZen Privacy Notice (“Privacy Notice”)
At rtZen, we respect the privacy rights of users and recognize the importance of protecting your information. We provide a cloud-based intelligent cash operations application and our products make it easier for enterprises to optimize their cash flows, collaborate with their vendors and customers and help get work done. This Privacy Notice explains how information (including personal data as defined under GDPR) is collected, retained, used, disclosed, and transferred by rtZen and the available choices you have with regard to your personal information. This Privacy Notice applies to information collected, used or shared by rtZen when you use or access our websites, products, mobile applications or services (collectively, the "rtZen Services"), including when you attend a rtZen event or otherwise interact with us.
If you use the rtZen Services as part of a business, an entity, or a non-profit (collectively, “Organization”) that has an agreement with rtZen, then the terms of that agreement between the Organization and rtZen will supersede the Privacy Notice where the terms overlap.
We may change this Privacy Notice from time to time. If we make any changes, we will revise the date at the top of this Privacy Notice. If there are material changes to this Privacy Notice, we may notify you or your Organization more directly by email or post a notice on rtZen's website prior to the changes becoming effective. We encourage you to periodically review our Privacy Notice to stay informed about our data protection practices and the ways you can help protect your privacy.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
rtZen collects information in the following ways:
We collect the information you directly provide to rtZen when you visit our websites or register for and/or use the rtZen Services.
We collect information related to your usage of the rtZen Services and the devices you use to access those rtZen Services.
We collect information from third parties where you have provided us with access to information from those third parties.
In some situations, you can decline to provide information to rtZen when asked for it. If you decline to provide information where rtZen requires such information to operate the rtZen Services and fulfill our obligations, you may not be able to use the applicable rtZen Service(s). Situations where this may occur include:
There may be situations where you do not have the ability to decline to provide information. This includes where rtZen automatically collects personal information through your use of rtZen Services. For any questions about providing us with your personal information, please contact us at privacy@rtZen.ai
rtZen uses information collected for the purpose of providing the rtZen Services. rtZen will process and transfer information within and to the U.S. and other countries and territories from which rtZen or its authorized third parties may operate, which may have different privacy laws from your country of residence.
We will not share personal information about you or any Content with any third parties, unless you allow it, as described in this Privacy Notice, or in connection with providing you the rtZen Services. We may share information with (i) third parties and vendors or other services providers working on our behalf; (ii) the third-party rtZen integrations or other third-party products that you choose to use while working with the rtZen Services or (iii) when necessary, to protect the security and safety of our users or when required by law or a legal process.
We understand that your personal information is important to you, and that is why you have choices in how your personal information is used and shared. You can exercise your data protection and privacy rights at any time by logging into your rtZen account and updating your preferences or contacting rtZen at privacy@rtZen.ai.
For example, you can:
rtZen is committed to securing your personal information. We take appropriate technological and organizational measures to help protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. rtZen complies with applicable data protection, privacy, and security breach notification laws. We may store your data on servers provided by third party hosting vendors with whom we have contracted. The information is stored in a controlled environment with limited and secure access.
Some of the ways in which rtZen protects your personal information include:
The rtZen Services are not directed to individuals under the age of 18 and we do not knowingly collect information from anyone under 18. If you become aware that a child has provided us with personal information, please contact us at privacy@rtZen.ai. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information as soon as possible.
Please contact us at privacy@rtZen.ai or at rtZen Privacy, 1191 Solano Avenue, #6450, Albany, CA 94706, United States of America if you:
rtZen will respond to your inquiry within 30 days.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Effective as of October 24, 2021